Privacy Policy

At AgensAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot platform and related services.

Personal Information

• - Account information (name, email address, phone number)
• - Payment information (processed securely through third-party payment processors)
• - Business information (company name, website, industry)

Usage Information

• - Chatbot interactions and conversations
• - Platform usage analytics and performance metrics
• - Device information and browser data

Content and Data

• - Public information about your business
• - Documents and files you upload to train your chatbot
• - Messages and responses generated by your chatbot

We use the collected information for the following purposes:

• - Providing and maintaining our AI chatbot services
• - Processing payments and managing your account
• - Analyzing usage patterns to enhance platform performance
• - Providing customer support and technical assistance
• - Sending important service updates and notifications
• - Ensuring platform security and preventing fraud
• - Complying with legal obligations and regulations

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• - Service Providers: With trusted third-party vendors who assist us in operating our platform
• - AI Partners: With AI service providers (like OpenAI) to process and generate responses
• - Legal Requirements: When required by law, court order, or government regulation
• - Consent: When you explicitly consent to the sharing

We implement comprehensive security measures to protect your information:

• - End-to-end encryption for data in transit and at rest
• - Secure cloud infrastructure with enterprise-grade security
• - Regular security audits and vulnerability assessments
• - Access controls and authentication protocols
• - Compliance with industry security standards

You have the following rights regarding your personal information:

• - Access: Request access to your personal data
• - Correction: Request correction of inaccurate or incomplete data
• - Deletion: Request deletion of your personal data
• - Portability: Request a copy of your data in a portable format
• - Restriction: Request restriction of data processing
• - Objection: Object to certain types of data processing
• - Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at efrain.chacon@agensai.chat

We use cookies and similar tracking technologies to:

• - Maintain your session and authentication
• - Remember your preferences and settings
• - Analyze platform usage and performance
• - Provide personalized experiences

You can control cookie settings through your browser preferences.

We retain your information for as long as necessary to:

• - Provide our services and maintain your account
• - Comply with legal obligations and regulations
• - Resolve disputes and enforce agreements

You may request deletion of your data at any time, subject to legal requirements.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us: